Neil breaks his Scott CR1

On his way home on 11 March 2012, Neil's chain snagged pulling the dérailleur over the cassette and into the spokes.  Not thinking he grabbed  the dérailleur and pulled it out of his spokes, it snapped off the hanger and the dérailleur was just hanging on the road. (Cries of obscenity from the side of the road).  The dérailleur hanger on Neil's 2009 Scott CR1 is part of the frame and not a addition that can be replaced.

Initial research on the internet, looked like the frame would have to be written off (Disaster for BrokenBikers).  Neil decided to take the bike to his favourite Scott dealership Pedals Cycle Centre, Ferndown, Dorset.  At first Roger (the mechanic) agreed the frame was indeed a write off, then he said "let me just phone Scott Uk".  Then the news Neil had been waiting for, YES-YES it can be repaired, the repair is not cheap all in £275, but Neil gets his beloved bicycle back on the road.  (Cries of delight on the way home).

John from Andover wheelers has kindly loaned Neil a bike to keep him on the road.  All is well again, disaster averted, now Neil just has to wait 3 weeks for his Scott CR1 to come home.